Shipping policy

Each item from Festive Family Fits is made to order just for you! Because our products are custom and personalized, please allow time for both production and shipping.

Processing Time:
Most personalized items are created and ready to ship within 5–10 business days. During peak seasons (like holidays or graduation), production times may be slightly longer.

Shipping Time:

  • Standard shipping typically takes 3–7 business days within the U.S.

  • You’ll receive a tracking number once your order has shipped.

  • Please note that shipping times are estimates and may be affected by carrier delays beyond our control (weather, holidays, etc.).

Shipping Address:
Please double-check your shipping address before completing your purchase. We are not responsible for items shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages:
If your package arrives damaged or does not arrive at all, please contact us right away. We’ll work with you and the shipping carrier to resolve the issue.

International Shipping (optional):
International orders may take longer to arrive and could be subject to customs fees or import taxes, which are the buyer’s responsibility.